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Terms of Use

Terms and Conditions

Last Updated: 15 July 2020

Scope of License

This license granted to you for the Licensed Application by the Application Provider, is limited to a non-exclusive, non-transferable, license to use the Licensed Application on any Android™ and iOS device that you own or control. This license does not allow you to use the Licensed Application on any Android™ device that you do not own or control, and you may not distribute or make the Licensed Application available over a network where it could be used by multiple devices at the same time. Nothing contained in the Licensed Application should be considered as granting you, by implication or otherwise, any license or right to use any trade-marks, logos, or other names contained in the Licensed Application. You may not rent, lease, lend, sell, redistribute or sublicense the Licensed Application. You may not copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Licensed Application, any updates, or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open sourced components included within the Licensed Application). Any attempt to do so is a violation of the rights of the Application Provider and its licensors. If you breach this restriction, you may be subject to prosecution and damages. The terms of the license will govern any upgrades provided by the Application Provider that replace and/or supplement the original Licensed Application, unless such upgrade is accompanied by a separate license in which case the terms of that license will govern its use.

User Access and Consent to Use of Data

By downloading and registering with the Licensed Application, you represent that you are not barred by any law, in any jurisdiction or bound by any agreement that restricts your rights to access, download and register with the Licensed Application and to make payments through the Licensed Application. In order to register with the Licensed Application you will have to provide your mobile number or email address. You will ensure that the mobile number / email address provided for registration with the Licensed Application is your own and does not belong to any third party and that it is a valid and existing mobile number. You will solely be responsible for all usage or activity in your account after registration with the Licensed Application, including use of the account by any third party authorized by you. You agree that you will not use the Licensed Application to post pornographic content or content that may be deemed offensive, indecent, or objectionable, which content may or may not be identified as having explicit language or market, or sell business, products or services that is illegal. Any fraudulent, abusive, misuse or otherwise illegal activity may be grounds for removal of such content and/or termination of your account at the Application Provider's sole discretion. You will immediately notify the Application Provider at customercare@myshops.com.bd of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security. The Application Provider will not be liable for any losses caused to you, whether directly or indirectly for any unauthorized use of your account or for your failure or delay to intimate the Application Provider of known or suspected unauthorized use(s) of your account, or any known or suspected breach of security. You acknowledge and agree that upon your registration and use of the Licensed Application, the Application Provider will collect, use, store and archive information in accordance with the aforementioned privacy policy

Eligibility Criteria

The services are not available to persons under the age of 18 or to anyone previously suspended or removed from the services by MyShops.com.bd. By accepting these Terms & Conditions or by otherwise using the Services or the Site, You represent that You are at least 18 years of age and have not been previously suspended or removed from the Services. You represent and warrant that you have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. You shall not impersonate any person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any person or entity.

Bill Payment

MyShops business partner or the biller reserve the right to charge a service fee or any other additional charge from the User, in addition to the fees for availing the Services. Fees structure can be revised by MyShops business partner offers a convenient and secure way to make payments towards biller(s).

In using the Bill Payment Service, you agree to:

Provide true, accurate, current and complete information about yourself and your account information. If you provide any information that is untrue, inaccurate, not current or incomplete has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, MyShops has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof).

MyShops assumes no responsibility and shall incur no liability if it is unable to complete the payment on Payment Date owing to any one or more of the following:

  • If the Payment Instruction(s) issued by you is/are incomplete, inaccurate, invalid and delayed.
  • If the Payment Account has insufficient funds/limits to cover for the payment amount.
  • If your Bank refuses or delays honoring the Payment Instruction(s)
  • If payment is not processed by biller upon receipt.
  • Circumstances beyond the control of MyShops (including, but not limited to, fire, flood, natural disasters, bank strikes, power failure, systems failure like computer or telephone lines breakdown due to an unforeseeable cause or interference from an outside force)

In case the bill payment is not affected for any reason, you will be intimated about the failed payment by an e-mail or via a message on My Shop app or SMS

Delivery fee

MyShops offers a facility to it's customers on MyShops platform to charge a Delivery fee from users, in addition to or over & above the bill amount. We have right to levy any charge on the transaction. Such charges are billed by the business partners and is not party to any such charge. MyShops is not liable for any dispute owing to the same.

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